Before you sign in — safety checklist
Always verify you are using the official Uphold domain (uphold.com) and not a phishing page. Use bookmarks for the sign-in page, look for HTTPS and a valid certificate, and avoid clicking unknown links in emails or messages. Keep your browser up to date and avoid public or unsecured Wi-Fi when accessing financial accounts.
Supported sign-in methods
Uphold supports several authentication flows depending on your account and region: email/password sign in, single sign-on (where available), and two-step verification (2SV) such as authenticator apps or SMS on supported accounts. Enable an authenticator app (TOTP) for better security than SMS when possible.
Step-by-step sign-in (web)
- Open the official sign-in page: uphold.com/login.
- Enter the email address associated with your Uphold account and click Continue.
- Input your password. If you use a password manager, prefer filling via the manager to avoid keyloggers and typing errors.
- If you have two-step verification enabled, provide the code from your authenticator app or accept the SMS prompt (if SMS is configured).
- Confirm the device/browser if prompted, and optionally choose to remember the device for a limited time on trusted machines.
Tip: Use a password manager
Use a reputable password manager to generate and store a strong unique password for Uphold. That significantly reduces the risk of credential stuffing and reuse attacks.
Two-step verification & account protection
Enabling two-step verification (2SV) adds a second layer of defense beyond your password. Uphold supports authenticator apps (e.g., Google Authenticator, Authy) and may support hardware security keys where available. If possible, prefer authenticator apps or security keys over SMS for stronger protection.
How to enable 2SV
- Sign in to Uphold and go to Settings → Security.
- Choose Two-step verification and follow the on-screen steps to link an authenticator app or register a hardware key.
- Save backup codes in a secure offline place in case you lose access to your authenticator device.
Common sign-in issues & troubleshooting
If you can’t sign in, check for common issues before contacting support: verify your email address, use the correct password, ensure Caps Lock is off, and check that you’re on the official site. If you’ve lost your 2SV device or backup codes, use the account recovery flow or reach out to Uphold support through official channels.
Locked account or suspicious activity
Uphold may temporarily lock accounts when suspicious activity is detected to protect funds. If you’re locked out, follow the instructions sent to your registered email and be prepared to verify identity using Uphold’s KYC procedures if required. Always use the official support page for recovery steps — avoid sharing sensitive information on social media or with unverified third parties.
Privacy & verification
Uphold operates under financial regulations in jurisdictions where it provides services. Depending on your activity you may need to complete identity verification (KYC). This is standard for fiat on/off ramps, higher withdrawal limits, and certain service features. Review Uphold’s privacy policy and terms to understand how your personal data is used and stored.
Useful workflows
Deposit funds
After signing in, add a funding method or deposit crypto to your Uphold account. Use the official deposit flow to generate addresses or bank transfer instructions.
Send & convert
Use Uphold to send crypto, move between currencies, or convert between fiat and crypto. Always verify destination addresses on the receiving side.
Official resources & links (bookmark these)
Ten official Uphold pages you should keep handy for account access, help, legal, and developer resources:
Final security checklist
- Always use the official uphold.com domain — bookmark it.
- Enable two-step verification (authenticator app or hardware key).
- Use a strong, unique password stored in a password manager.
- Keep backup codes or recovery options offline and secure.
- Contact official Uphold support for account recovery — never share your password or 2SV codes with anyone.
Prepared as a practical, landing-style guide to signing in to Uphold® securely. For account-specific issues or transactions, always use the official support links provided above.